Shipping policy

Last updated: November 3, 2026

United States only

LE PLUÉ currently sells and delivers only to the 50 United States and Washington, DC, including Alaska and Hawaii. We do not ship internationally, to U.S. territories, or to APO, FPO or DPO addresses.

Complimentary standard delivery

Standard delivery is complimentary for orders to supported U.S. destinations. Any available delivery options and their prices are shown at checkout before payment. Applicable sales tax is calculated at checkout.

Availability and dispatch

Our first collection will be available to order after the stock has been received and made available by our U.S. fulfillment partner. We are not taking preorders. An item marked unavailable cannot be ordered until stock becomes available.

Orders are fulfilled through ShipBob in the United States. The delivery estimate shown at checkout applies to the selected service. Our current Economy service has an estimated transit time of 5–8 business days after dispatch. Transit estimates are not guarantees and do not include order processing. Alaska, Hawaii and remote destinations may take longer. Weekends and public holidays are not business days.

If we cannot ship within a timeframe stated when you order, we will notify you of the revised date and offer the choice to accept the delay or cancel for a full refund. Where no dispatch timeframe was stated, we will ship within 30 days of the order or contact you to obtain consent to a delay or cancel and refund the order, as required by applicable law.

Tracking and delivery issues

We will provide shipment tracking when your order is dispatched. Please check your delivery address before placing an order and contact director@leplue.com promptly if it needs to be corrected. We cannot guarantee an address change after fulfillment has started.

If tracking is delayed, a parcel is missing, or an item arrives damaged, contact us with your order number so we can investigate with the fulfillment partner and carrier and arrange the appropriate resolution. Please retain the packaging if it can help with a damage claim.

Returns and support

See our 30-day return policy and 12-month limited warranty. For help, email director@leplue.com.