Confirmed
Your order has been received. Shipment tracking is added when the parcel is prepared for dispatch.
LE PLUÉ / CLIENT SERVICES
Track your order
From our Texas fulfillment center to your doorstep. Follow your LE PLUÉ order and find help with your delivery.
Your order, at a glance.
Sign in with the email address you used at checkout, then select your order to see its status and shipment details.
View my ordersSecure sign-in through Shopify. No password required.
HAVE YOUR CONFIRMATION EMAIL?
Open the View your order link in your order or shipping confirmation. It takes you directly to your order status page.
Once your parcel ships, its tracking link will appear there. If your order has more than one shipment, check each parcel separately.
On its way
Follow the carrier’s scans and latest delivery estimate from your order status page.
Delivered
Check the delivery details. If anything needs our attention, we’re here to help.
A little help along the way.
My tracking link has no updates yet.
A label can be created before the carrier collects or scans your parcel. Updates appear after the first carrier scan. If the estimated delivery window has passed, please contact us.
I can’t find my order.
Check that you are signing in with the same email address used at checkout, including the address associated with an express checkout payment. Check your spam folder for the confirmation email. If you still need help, contact us with your order number.
My parcel is delayed or marked delivered.
Review the latest carrier update and check the delivery location, building reception or household members. If you cannot locate the parcel, contact us so we can investigate with the fulfillment team and carrier.